From what I’ve heard, working in a call center is quite a demanding and exhausting job. Call center agents may be just sitting on their chair in front of a computer, but we really don’t know the stress that they are experiencing once they started working on their stations.
When you apply for a BPO job or any job for that matter, you should always consider the working environment of the company. You should go for a company who knows how to take care of their employees and continuously improve its facilities, making it a more conducive place for work. This will make their employees feel excited to work, they become more productive and feel less stressed(even just a bit).
It’s nice to know that a Business Process Outsourcing company like TELUS International Philippines knows how to deal with those work-related issues and has created a caring culture that puts its team members first. This what sets TIP apart from other BPO companies. Not just that, this company also put up engaging programs, events and activities such as TELUS Days of Giving, sports and wellness activities like the TELUS Healthy Living Cup, and a slew of parties and social events like the much awaited Town Hall.
In its newest office at McKinley West, the global BPO offers a whole new set of work spaces designed specifically to delight their team members.
“Unlike most BPO offices which were created for pure function and basic comfort, our workplace is designed to be an experience that will make your day better. As our team members’ second home, we want to make sure that the 8 to 9 hours they spend at work is spent surrounded by things that matter to them,” said Warren Tait, TIP’s Vice President for Brand, Marketing and Culture. “
TELUS House McKinley West exudes a fun and laid-back vibe that is probably most evident in its array of themed meeting rooms, colorful hallways, and vibrant common areas. Once the elevator doors open in each floor, team members are immediately welcomed by halls reminiscent of a high school (but better!) — vivid and multi-colored lockers embellished with cool and amusing keychains, chatty groups of people roaming the halls, friends in twos or threes making their way to the pantry.
The pantry is another exciting feature of the TELUS House McKinley West that lives up to its food park concept. Team members can choose between the many tables and chairs in the middle of the room, dining areas on one side that are designed to look like shipping containers, or simply lounge at the spacious wooden terraces on the other corner of the room.
Right beside the pantry is a gaming area where team members can play rounds of darts and billiards. Or they can opt to work out at the gym, located just beside the pantry, where personal fitness coaches are always available to give workout tips, and where team members can exercise on state-ofthe-art gym equipment while overlooking a lush and green park through floor-to-ceiling windows.
TELUS International takes meeting rooms very seriously. DID YOU KNOW? There are no two themed meeting rooms that are alike across any TELUS International site worldwide. And at TELUS McKinley West there’s a couple of standout ones. I was able to see and tour around some of these themed meeting rooms during the phonetography event and find these rooms really cool and cozy. You would never think of it as a meeting room. Believe me.
The Board Game Room, for instance, lets team members actually carry out the phrase “work and play” literally, with a huge black-andwhite chess board on the ceiling, a life-sized playable tic-tac-toe on one wall, a full-length meeting table made out of legos, and chairs in the shape of puzzle pieces.
Meanwhile, the Ocean Park Room, as its name suggests, transports team members in an underwater enclosure with cool blue interiors and sea life imagery.
And one doesn’t have to brave the harrowing Manila traffic to ride a utility vehicle — the Jeepney Room’s stainless steel exterior, complete with wheels and many hood ornaments, resembles a larger-than-life version of the country‟s most popular mode of transportation. Its ice creamcolored interiors look like that of a regular jeepney but cleaner and much more spacious.
More themed-meeting rooms and facilities at TELUS House McKinley West here:
Not only do these areas provide TELUS House McKinley West team members a source of inspiration, their picturesque features make for the perfect Instagram backdrop for selfies and groufies.
“For us, it‟s all about the experience. Everything from the engagements and events that we celebrate, corporate social responsibility initiatives that we champion, the inspiring workplaces that we create, and the connections that we develop with our team members — they all come together to shape the work experience that we want our team members to look forward to everyday,” Tait shared.
So now that you’ve seen these amazing meeting rooms and facilities at TELUS House McKinley West, would you consider it to be in your job list?
To know more about TELUS International Philippines, visit telusinternational.com.ph or follow them on
- Twitter @TELUS_Ph
- Instagram @telus_phil