Globe Telecom company m360 has been named a Gold Stevie® Award winner for Most Innovative Tech Company of the Year at the 23rd Annual International Business Awards® (IBAs), one of the world’s premier business awards programs.
A Communications Platform as a Service (CPaaS) provider under Brave Connective Holdings, Inc., m360 earned global recognition for its innovation in wallet-based, omnichannel customer engagement technology. The award places the Filipino-built CPaaS provider among the world’s most innovative technology companies just five years after its founding in 2021.
The recognition highlights m360’s commitment to developing technology that helps Philippine businesses communicate with customers, automate engagement, and turn digital messaging into measurable business results.
The International Business Awards®, also known as the Stevie Awards, recognize outstanding achievements of organizations, executives, entrepreneurs, and teams worldwide. The 2026 competition received more than 3,400 nominations from organizations in 82 nations and territories.
Winners will be celebrated at a gala ceremony at the Pullman Paris Montparnasse in Paris, France, on October 28, 2026.
“This Gold win is a recognition of what our team has built – a platform designed to solve real problems for Filipino businesses. It’s proof that innovation doesn’t have to come from Silicon Valley to compete on the world stage. This belongs to every person at m360 who worked to get us here,” said m360 President and Chief Executive Officer (CEO) Ramon Hirang.
The Gold Stevie Award adds to m360’s growing list of international recognitions. In 2025, the company received a Silver Stevie Award at the International Business Awards under the Achievement in Product Innovation category.
World-Class Innovation Made in the Philippines
m360’s latest recognition is anchored on its focus on solving practical challenges faced by businesses in the Philippine market.
In 2025, m360 introduced two market-first products designed to address gaps in how businesses can automate, manage, and measure customer engagement across digital marketing campaigns: Flows and Click Tracking.
Flows: Automated, Multichannel Customer Engagement
Flows enables businesses to create and execute multi-step, multi-channel outbound messaging sequences directly within the m360 platform, without requiring third-party integrations.
The capability gives businesses access to marketing automation functionality that has traditionally been associated with enterprise marketing platforms requiring significantly higher investments and lengthy implementation periods.
With Flows, businesses can build automated customer journeys within a single platform, helping streamline campaign execution and improve the efficiency of customer communications.
Click Tracking: Turning Messaging Into Measurable Engagement
Click Tracking adds recipient-level engagement intelligence directly to the m360 broadcast dashboard. Businesses can monitor key campaign metrics, including click-through rate (CTR), unique clicks, peak click timing by hour, device type, and geographic engagement down to the city level.
By adding measurement and analytics to digital messaging, m360 transforms what was traditionally a one-way broadcast channel into a tool that businesses can use to understand customer behavior and optimize campaigns.
“The CPaaS industry in the Philippines has historically been dominated by aggregators offering transmission – not intelligence. Businesses could send messages, but couldn’t measure engagement, automate follow-up, or optimize campaigns without layering on expensive external tools. m360’s 2024–2025 innovations directly address these gaps. Each product was built because the market needed it and no local provider had built it yet,” said Mr. Hirang.
Today, m360 serves organizations across a wide range of industries, including clinics, cooperatives, government agencies, banks, and retailers, helping businesses bring greater intelligence and efficiency to customer communications.
m360 Brings Philippine-Built CPaaS Innovation to the Global Stage
The Gold Stevie Award recognizes m360’s evolution from a Filipino CPaaS provider founded in 2021 into a globally recognized technology company.
Through its customer engagement platform, m360 continues to develop solutions designed around the needs of businesses in the Philippines while demonstrating that locally built technology can compete and earn recognition on the international stage.
Its latest award underscores the company’s vision of making digital communication more intelligent, measurable, and accessible for businesses of all sizes.
The 2026 International Business Awards
More than 3,400 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Company of the Year, Marketing Campaign of the Year, Best New Product or Service of the Year, Startup of the Year, Corporate Social Responsibility Program of the Year, and Executive of the Year, among others.
Stevie Award nominations were evaluated by more than 200 business professionals worldwide serving as judges on 9 specialized committees. Stevie Award winners were determined based on judges’ average scores during the independent judging process in June and July.
“The 2026 International Business Awards winners represent the very best in business achievement from organizations of all sizes and across virtually every industry. This year’s winners have demonstrated exceptional innovation, leadership, resilience, and results in a highly competitive global field. We congratulate every Stevie Award winner and look forward to celebrating their achievements together in Paris on October 28.” said Stevie Awards President Maggie Miller.
Details about The International Business Awards and the lists of Stevie Award winners are available at http://IBA.Stevieawards.com
